FAQs

Frequently Asked Questions

Appointments & Availability

How soon can I schedule an appointment?

Most new patients are able to book an appointment within 1 week, depending on availability. All scheduling is completed online for your convenience.

Are you currently accepting new patients?

Yes. Holistic Care Psychiatry is accepting new patients for psychiatric evaluations, therapy, and medication management.

Can I book an appointment online?

Yes , all appointments can be booked securely online. You can choose the time that works best for you and complete your intake forms digitally.

Insurance & Payments

Do you accept my insurance?

We accept 46 insurance providers, including major plans such as:

  • Aetna
  • Ambetter
  • Anthem
  • Blue Cross Blue Shield
  • Cigna
  • Optum
  • Oscar Health
  • UnitedHealthcare (UHC / UBH)
  • UMR
  • Meritain
  • First Health Network
  • WellCare
  • Luminare Health (formerly Trustmark)
  • EBMS And many others

     

If you’re unsure, you can check during online booking or contact us to verify coverage.

How much do appointments cost?

After insurance, most patients pay $5–$40 per session.
 There are no hidden fees — you only pay what your insurance requires.

Do you offer self-pay?

Yes. For those who are uninsured or prefer not to use insurance:

  • Initial Evaluation (60 min): $250
  • Follow-Up Sessions: $150

 

What forms of payment do you accept?

We accept:

  • Major credit cards
  • Debit cards
  • HSA/FSA accounts

Services & Care

What conditions do you treat?

We support patients across the lifespan with a wide range of concerns, including:

  • Anxiety Disorders
  • Depression
  • Bipolar Disorder
  • PTSD
  • ADHD
  • OCD
  • Grief
  • Trauma
  • Eating Disorders
  • Behavioral & Mood Disorders
  • Psychosis
    And more

What are common reasons people see you?

Patients commonly schedule care for:

  • Psychiatric evaluations
  • Medication management
  • Anxiety, depression, mood symptoms
  • ADHD evaluations
  • Sleep problems
  • Stress & coping support
  • Therapy
  • Holistic mental health guidance

Do you prescribe medications?

Yes,  medications are prescribed when clinically appropriate after a full evaluation.

Do you offer therapy?

Yes. We integrate therapy into your treatment plan as appropriate to support your emotional, behavioral, and mental well-being.

Do you provide virtual care?

Yes, Holistic Care Psychiatry is a fully virtual practice. Appointments take place via secure, HIPAA-compliant video sessions.

Practice Information

What languages do you speak?

English

Where do you provide care?

Holistic Care Psychiatry is licensed to provide psychiatric care exclusively in the state of Georgia.

What is your cancellation policy?

We require at least 24 hours’ notice to reschedule or cancel. Late cancellations or missed appointments may result in a fee.

Provider Information

Who will I be meeting with?

All evaluations and follow-up appointments are with Vivian Akabueze, a Board-Certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC).

How do patients rate their experience?

Patients describe Vivian as warm, patient-centered, attentive, and compassionate, with a strong focus on making individuals feel heard, validated, and supported.

Still Have Questions?

You can always reach out through our contact page. Our team is here to help you feel safe, supported, and informed every step of the way.